[ Original Message ]
Hello Dear,
We are sorry to hear that you did not receive the exact items that you ordered.
The issue has been forwarded to the store and they're now looking into it. Once item is confirmed as omitted from the package we will process the refund or the reshipment of the items. Please keep an eye on your inbox, I'll be reaching out to you personally.
Reported Issue: Incomplete Items Received
Missing Items:
- 20141030-0107351-02 (S0000BCY) high waist half pants [공급사상품명] 631(하이) Color : MINT
- 20141030-0107351-04 (S0000CHN) everyday shorts Color : BLACK Size : L
- 20141030-0107351-05 (S0000CGH) sailor sleeveless ops [공급사상품명] 마린ops
For order no: 20141030-0107351
Once again we would like to apologize for the inconvenience caused. Rest assure we will keep you informed as soon as we've received feedback from the shipping team.
thank you and have a good day,
Jen
[ Original Message ]
Hello! I have just received my order earlier today, it is order number
20141030-0107351 with shipping number EG139409006KR
My order should have contained 8 items, but only contained 5.
Attached are the 5 items that I did receive
I received a previous order a little while ago and there were no problems.
Any help with this would be greatly greatly appreciated!
-Taylor
2021-06-24
ViniciusJunior