Product Q&A

Title Queued for Shipment

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Posted by : COii CS (ip:)

Date : 2015-02-10

View : 1558

Recommend : Recommend

Review
Hello,

Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made.
Shipping usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.

Regards,
Poebe

[ Original Message ]

Hi,


My order (20150203-0191791) has been under the status 'Queued for Shipment'/'Before Shipment' for over a week.

Can I please have an update?


Thanks

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