Hello,
Thank you for the email.
I have updated the receiver's name to: Yeji Hwang
as requested. for order no: 20150509-0253736
Meanwhile, can we have the item code and name of the replacement item and which item you wish to exchange/ cancel?
You may request for an exchange as long as the new item has the same price. If you wish to exchange it with other item(s) with a higher price, we can cancel the entire order so you can place a new one.
Thank you and looking forward to hear from you.
have a nice day,
Jen
[ Original Message ]
Hi
I have placed an order yesterday, and i want to cancel just this product out of a few products I ordered.
Can you refund just one item even as points? or I will be okay if you let me choose another item with close price.
If you can't do that just let me know and I would just get the item.
Also, the name that I put is missing the last name, so would you change that as well?
It is under the name Yeti, but it is supposed to be Yeji Hwang. Thank you!
2015-05-18
Anna Wei
Product Inquiry