Product Q&A

Title Order question

Rate : 0points  

Posted by : JIAYI WU (ip:)

Date : 2016-10-22

View : 37

Recommend : Recommend

Review
The order takes more than 6 months! I need to get my refund! If you guys still do not reply, I will choose to get my refund via legislation way. Please contact me as soon as possible! jiayi66iris@gmail.com  
[ Original Message ]
Hello,

Thank you for your kind patience as we prepare your order.

We apologize for the late delivery, expected date of dispatch is within this week. :(
Restocking of the items will be done next week so it may take an extra week to have them shipped :(

Tracking number will be sent to you via E-mail, you can also check at MY PAGE >> ORDER LIST and by clicking on the order number.

Thank you for understanding, if you have other inquiries regarding the delivery, don't hesitate to contact us!
Have a nice day!

Thank you,
Gretel



[ Original Message ]

Hi,

I placed the order on April 16, but the status is still quoted for shipment. The order number is 20160416-0374641. Could you kindly to help me to check it? Thank you so much! I have tried to send via email, but it has been rejected.
Best,
Jiayi

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