Good Day Rana Zandi,
We do apologize for the missing item based on our record the two item below
Item code:
was shipped along with other items with the tracking number: EG136814472KR
although we are now checking from our end if the two items was included on the parcel.
To help us further evaluate your concern,
Kindly send us a snapshot of how you received the parcel.
Meanwhile thank you for keeping us updated regarding the sold out item.
Item Code:
Kindly check your email amount will reflect within 24 hours.
It will be available between 7-12 working days on your account.
Refunded Amount: $131.00
For further inquiries you can always email us back.
Have a great day.
Marcy
---------- Original Message ----------
Hello
I have been trying to call your customer service line but it is not in service.
I have NOT received 4 items of my order. You keep on emailing me that 2 of these orders are sold out but what about the other 2??!
I would like to talk to someone about my order.
The 4 items I have not received are :
Bucket shirts-black-1 36 $
Louder Slacks-size s- 1 61 $
Combi thigh high boots-size 250-83$
Rather ring harness 48 $
if all of the 4 items are sold out I have chosen other items instead of those. Please advise me on what to do next.
2021-06-24
ViniciusJunior